Terms & Conditions

    Final Sale Collection Terms & Conditions

    Before proceeding with your purchase, we kindly ask you to take a moment to read through the Terms and Conditions associated with our Final Sale Collection. By purchasing an item from this collection, you agree to the following terms:


    1. Final Sale Policy

    The items included in the Final Sale Collection are considered final sale and are not eligible for refunds, exchanges, or store credit, except as outlined below.


    2. No Refunds or Exchanges

    All sales of items tagged with "Final Sale" are final. Once purchased, these items cannot be returned for a refund, exchanged for a different item, or returned for store credit.


    3. Exception for Faulty Items

    Notwithstanding the above, if you receive an item that is faulty or damaged, you may be entitled to a refund or exchange. In such cases, please contact our Customer Service team within 30 days of receiving the item to initiate the return process for a faulty item. To expedite your request, be prepared to provide:

    • A detailed description of the fault or damage
    • Photographic evidence of the fault or damage
    • Your order number and contact information

    Our Customer Service team will assess your return request for a faulty item on a case-by-case basis in accordance with our Return Policy.


    Leap Year Flash Sale Terms and Conditions:

    The Leap Year Flash Sale ("Sale") is exclusively valid for online purchases made at https://www.fitflop.com.au.

    The Sale offers a discount of 29% off all existing sale items listed on the website. The Sale begins on February 29th, 2024, at 3:00 PM Australian Western Standard Time (AWST) and ends at 11:59 PM Australian Western Standard Time (AWST) on the same day.

    This offer is applicable only to existing sale items and cannot be combined with any other promotions, discounts, or offers unless explicitly stated.

    All purchases made during the Sale are final. No returns or refunds will be accepted unless the item is found to be faulty. Please carefully review your order before completing the purchase.

    Items purchased during the Sale cannot be exchanged for different sizes, colors, or styles. Please refer to the sizing guides provided on the website to ensure accurate fit.

    The discount can be applied by using the discount code "LEAP29" at checkout.

    No further reductions will be applied at checkout. Fitflop reserves the right to modify, extend, or cancel the Sale at any time without prior notice.

    The Sale is subject to stock availability. Fitflop does not guarantee the availability of all items throughout the duration of the Sale.

    Fitflop is not liable for any technical malfunctions, website downtime, or errors that may occur during the Sale period.


    Mega Sale Event Terms & Conditions - FitFlop

    Sale Duration: The Mega Sale at FitFlop starts on Monday, February 5, 2024, and ends on Sunday, February 11, 2024, at 11:59 PM Australia Western Standard Time (AWST).

    Discounts: Discounts of up to 60% off the original prices are available on selected items as marked on our website. The discounted prices are as shown and apply only during the sale period.

    Final Sale: All purchases made during the Mega Sale are considered final. Items cannot be returned unless they are found to be faulty. (Thursday 08/02/2024 Onwards)

    Faulty Items: If an item is found to be faulty, customers are entitled to a return. Faulty items must be reported to FitFlop customer service within 14 days of receipt, along with proof of purchase and a detailed description of the fault. FitFlop reserves the right to inspect the item to determine the fault before proceeding with a refund or exchange.

    Availability: Items available for sale are subject to stock availability. FitFlop does not guarantee the availability of any item until the order is fully processed and confirmed.

    Order Processing: Due to the high volume of orders during the sale, processing times may be longer than usual. FitFlop will endeavor to dispatch orders as quickly as possible.

    Shipping: Shipping times may vary and are subject to carrier performance. FitFlop is not responsible for any delays once the item has been dispatched.

    Payment: All payments must be made through the accepted methods as indicated on our website. Orders will be processed only after full payment has been received and confirmed.

    Promotional Use: FitFlop reserves the right to modify, cancel, or extend the Mega Sale event at any time without prior notice. Participation in the sale constitutes acceptance of these Terms & Conditions.

    Liability: FitFlop will not be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in connection with the use of purchased products, except for the liability which cannot be excluded by law.

    Governing Law: These Terms & Conditions are governed by the laws of Australia and the state of Western Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of that state.

    Contact: For any queries regarding the Mega Sale, please contact our Customer Service team.


    Cancellation Of Orders

    Edmocorp reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. Bstore may do this for example, but without limitation, where:

    (a) Edmocorp suppliers are unable to supply Goods that they have previously promised to supply;

    (b) An event beyond Edmocorp’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Edmocorp is unable to supply the Goods within a reasonable time;

    (c) Goods ordered were subject to an error on the FitFlop website or advertising material, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted;

    Disclaimer Of Warranty

    The materials on this site are provided 'as is' without warranties of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, Edmocorp disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. Edmocorp does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the materials on this site or any sites linked to this site.

    Limitation Of Liability

    Under no circumstances, including, but not limited to, negligence, shall Edmocorp be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Edmocorp or an Edmocorp employee or representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

    Terms Of Use Revision

    Edmocorp may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.


    The trademarks, servicemarks, and logos (the 'Trademarks') used and displayed on this Site are registered and unregistered Trademarks of Edmocorp and others. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site, without the written permission of the Trademark owner. Edmocorp aggressively enforces its intellectual property rights to the fullest extent of the law. The name of FitFlop , the FitFlop’’logo or the term FitFlopmay not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission. Edmocorp prohibits use of the 'FitFlop' logo as a 'hot' link to any Edmocorp site unless establishment of such a link is approved in advance by Edmocorp in writing.


    The copyright in all material provided on this Site is held by Edmocorp or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Bstore or the copyright owner.

    Permission is granted exclusively to display the materials on this Site while maintaining a real-time or near real-time connection to the Site, for personal, noncommercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials visible at all times. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately terminate the connection to this Site and remove whatever materials you may have in your computer's "cache" under the terms and conditions of this agreement.

    You also may not, without Edmocorp’s permission, 'mirror' any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

    Acceptance Of Contract Terms

    The following are terms of a legal agreement between you and Bstore Pty Ltd trading as Edmocorp . By accessing, browsing and/or using this site (hereinafter 'Site'), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, Australian Copyright law and international treaties. This Site is controlled and operated by Edmocorp from its offices within Australia. Edmocorp makes no representation that materials in this Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is explicitly prohibited. Those users who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.